Privacy Policy
At Builders Kapiti Coast, we are committed to protecting your privacy and ensuring the security of all personal information entrusted to us. This Privacy Policy outlines how we collect, use, store, and share your data when you engage with our services or interact with our website at https://builderskapiticoast.nz. By accessing or using our site, you consent to the practices described below. If you do not agree with any part of this policy, we recommend discontinuing use of the Builders Kapiti Coast website.
Information We Collect
Builders Kapiti Coast collects various types of personal and technical data to ensure the effective delivery of services and improve your digital experience. Information may be obtained directly from you or automatically through our website infrastructure.
1. Personal Information
When contacting Builders Kapiti Coast, submitting a service inquiry, or requesting a quote, you may provide:
- Your full name
- Email address and phone number
- Physical address related to your service request
- Details of your project or inquiry
- Any additional data voluntarily supplied through our forms or direct communication
This data helps us understand your needs and provide timely and customised services.
1. Personal Information
When contacting Builders Kapiti Coast, submitting a service inquiry, or requesting a quote, you may provide:
- Your full name
- Email address and phone number
- Physical address related to your service request
- Details of your project or inquiry
- Any additional data voluntarily supplied through our forms or direct communication
This data helps us understand your needs and provide timely and customised services.
2. Technical and Usage Data
When you browse our website, Builders Kapiti Coast automatically collects certain data including:
- Your IP address and general geographic location
- Browser type and device information
- Operating system details
- Pages visited, time spent on each page, and user interactions
- Referral sources and click pathways
This information is analysed in aggregated, non-identifiable formats to assess website performance and improve navigation.
Cookies and Tracking Technologies
Builders Kapiti Coast uses cookies and similar tools to enhance functionality, remember user preferences, and analyse visitor behavior. Types of cookies used include:
- Essential Cookies: Necessary for site operations and navigation
- Analytical Cookies: Used for improving performance, detecting issues, and measuring engagement
- Functional Cookies: Enable personalised settings such as form auto-fill
- Marketing Cookies: With your consent, used to tailor promotional content and track ad performance
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the usability of some features on the Builders Kapiti Coast website.
How We Use Your Information
Builders Kapiti Coast utilises the information collected for legitimate and clearly defined purposes, including but not limited to:
- Service Delivery: To provide accurate estimates, schedule visits, and complete building-related services
- Customer Support: To respond to questions, offer project guidance, or resolve issues
- Website Performance: To monitor usage and implement improvements in structure, layout, and functionality
- Marketing Communications: With your permission, to send promotional offers, service updates, or newsletters
- Compliance and Protection: To meet legal requirements, prevent fraud, and ensure the safety of all parties
All data is used in accordance with New Zealand’s Privacy Act 2020 and relevant data protection laws.
Sharing Your Information
Builders Kapiti Coast does not sell, rent, or disclose your personal data for unauthorised purposes. However, certain information may be shared in the following circumstances:
1. With Trusted Third Parties
We may share your data with reputable service providers who help us operate efficiently. These include:
- Website developers and hosting partners
- Marketing agencies conducting authorised campaigns
- Customer Relationship Management (CRM) tool providers
- Analytics and IT security platforms
All such partners are contractually required to handle your data securely and confidentially.
2. Legal Requirements
We may disclose your personal information if:
- Mandated by law, court order, or government regulation
- Needed to protect the legal rights and safety of Builders Kapiti Coast, its users, or the public
- Required for fraud investigation or enforcement of our Terms and Conditions
Your Rights
As a user of the Builders Kapiti Coast website, you retain full control over your personal information. You have the right to:
- Access: Obtain a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request erasure of your data (where applicable)
- Restriction: Limit how your data is used in specific situations
- Opt-Out: Unsubscribe from marketing messages or request communication preferences
To exercise any of these rights, please contact us directly via our Contact Page.
Data Security
Builders Kapiti Coast employs robust security measures to safeguard your personal data, including:
- SSL encryption to protect data during transmission
- Secure servers with restricted access
- Regular software updates and security audits
Despite our best efforts, please note that no internet transmission is completely secure. We encourage users to exercise caution when sharing personal information online.
External Links
Our website may include hyperlinks to third-party websites. Please be aware that:
- Builders Kapiti Coast is not responsible for the content or privacy practices of external websites
- We encourage users to review the privacy policies of these sites before submitting any personal data
Updates to This Privacy Policy
Builders Kapiti Coast reserves the right to amend this Privacy Policy at any time to reflect changes in our operations, services, or legal obligations. All revisions will be posted on this page with a new “Last Updated” date.
We recommend reviewing this policy periodically to remain informed about how Builders Kapiti Coast protects your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to Builders Kapiti Coast through our official contact form: https://builderskapiticoast.nz/contact-us
